SPOC Shift Supervisor
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United States Suitability/Public Trust Fully remote Information Technology Overview GovCIO is currently hiring for a SPOC Shift Supervisor to support our newly awarded TSA Focus contract.
This position will be located in the United States and will be fully a remote.
Responsibilities
Serves as a SPOC shift lead, organizing, directing, and leading SPOC analysts in providing expert user support Provides advanced IT service desk support, serving as a primary escalation point for Tier 1 agents and…
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