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Squad Lead – Global Helpdesk (m/f/d)

Description

Job Description Global Helpdesk is part of a cross-functional solution support Global Center that acts as a backbone between Business and Technology.

Within the Global Helpdesk, we are looking for a Lead for the Helpdesk Squad for Metro Germany.

The squad’s mission is to enable Metro Germany’s business to perform at its best by delivering reliable, user-focused and proactive Helpdesk support, resolving issues efficiently and continuously improving the employee experience.

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