Strategic CSM - Italian Enterprise SaaS

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Description

Loyal Guru is seeking a Customer Success Manager to own a portfolio of Italian Enterprise and Mid-Market accounts across Europe.

You will lead onboarding, optimize loyalty campaigns, and provide data-driven guidance to maximize client value from our SaaS platform.

This mid-level role requires a strategic, high-touch approach, with a focus on retention, upsell, and collaboration with Product and Sales teams to improve offerings.

You will work in an international, growth-oriented environment.

J-1…

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