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Strategic Customer Success Director: Growth & Retention

Description

Loyal Guru is seeking a Customer Success Director – Strategy & Performance to lead our customer strategy, maximize satisfaction, retention, and profitability.

This is a key leadership role responsible for driving strategic and operational excellence across the Customer Success function.

You will oversee Client Directors and their teams, and work closely with the COO and cross-functional teams to align goals and execute customer-centric strategies.

J-18808-Ljbffr

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