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Strategic Customer Value & Retention Lead (Life & Savings)

Description

Nationale-Nederlanden Spain is seeking a strategic professional to define and drive the customer value and retention strategy for the Life & Savings portfolio.

You will identify opportunities to increase customer lifetime value, improve retention and create sustainable growth, linking customer insights with commercial priorities and performance metrics.

You will collaborate with Commercial, Marketing, Digital and Data teams to translate strategy into action, while monitoring KPIs and delivering…

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