Student Service Associate
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Description
Preference will be given to qualified employees, as defined in the Full-Time Support Staff Collective Agreement.
Should a suitable candidate not be found, external candidates will be considered.
Reporting to Manager, Service Excellence, the Student Service Associate (SSA) is the initial touchpoint or first point of contact for Sheridan community members (including prospects, students, alumni, faculty and staff) and guests.
The primary focus of the role is to provide an exceptional level of serv…
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