StudentLink Student Counselor
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Serve as a ‘Tier 2’ resource for customers of the NYU StudentLink Service Center to diagnose and resolve in-person, email, and Zoom more complex client inquiries and issues related to student billing and payments, financial aid, housing and dining services, registrar services, and other defined inquiry categories.
Based on operational needs, the individual will be required to rotate between offices (Brooklyn/Manhattan), support front desk operations, and Zoom support.
Respond to inquiries and r…
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