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Supply Chain Quality Program Manager

Skills

corrective actionperformance managementroot cause analysis

Description

Position Overview:

The Quality-Supply Chain Program Manager serves as end-to-end food safety and quality lead across suppliers, documentation management, warehouses, and co-manufacturers. They will contribute to the success of the organization through ensuring that suppliers, raw materials, packaging, customer and internal documentation, and external partners consistently meet food safety, quality, regulatory, and performance requirements, in accordance with company policies and procedures.

Key Accountabilities:

Maintain Approved Supplier Program:

  • Develop and maintain supplier quality management programs and standards.

  • Conduct supplier qualification, approval, monitoring, and requalification activities.

  • Maintain raw material specifications and approved supplier documentation/information and associated platforms and repositories.

  • Lead supplier audits and assessments to ensure compliance with company policies, regulatory requirements, and industry standards.

  • Review and analyze supplier performance metrics, including quality incidents, corrective actions, and service levels.

  • Investigate supplier-related quality issues and oversee root cause analysis and corrective/preventive actions (CAPA).

  • Collaborate with Supply Chain, Planning, and Operations to support supplier selection, onboarding, and performance management.

  • Ensure supplier and raw material compliance with applicable food safety, quality, and regulatory requirements (e.g., FSMA, GFSI, FSVP).

  • Liaise with other functional areas and the department to support goals, initiatives, and ensure process consistency and adherence across all functions.

Maintain Warehouse and Co-Manufacturing Quality Management Programs:

  • Partner with Warehouse, Distribution, and Co-Manufacturing teams to ensure proper practices are in place to maintain product quality and food safety.

  • Establish and monitor co-manufacturing and warehouse quality standards.

  • Conduct co-manufacturing and warehouse audits to onboard and verify compliance with company policies, regulatory requirements, and customer expectations.

  • Investigate co-manufacturing and warehouse-related quality incidents, non-conformances, and customer complaints, and assist with implementing corrective and preventive actions as needed.

  • Support development and maintenance of co-manufacturing and warehouse procedures, work instructions, and employee training programs related to quality and food safety, as needed.

Oversee Customer Document Request Coordination and Response:

  • Align with the Food Safety and Quality Assurance team on standardized document statements.

  • Manage customer quality documentation requests and ensure timely and accurate completion of customer quality, food safety, and regulatory documentation.

  • Complete, fill out, &/or approve customer requested quality manuals, surveys, and questionnaires.

  • Maintain document platforms for customer-facing food safety and quality records and certifications.

  • Coordinate responses to customer related questions in partnership with Food Safety and Quality Assurance, Sales, and Operations teams.

  • Review and approve FSQA-related customer communications, ensuring consistency and compliance with company standards.

Maintain product specifications:

  • Translate customer product specifications into internal specifications and mediate the specification approval process.

  • Create and maintain purchased product and finished good specifications.

Minimum Qualifications:

  1. Bachelor’s degree (or equivalent) and 3-5 years of related experience

    -OR-

  2. Associate degree (or equivalent) and 5-7 years of progressively responsible related experience

Preferred Qualifications:

  1. Preventive Controls Qualified Individual and/or HACCP Certification

  2. Internal or Lead Auditor Training/Certification

  3. Foreign Supplier Verification Program Training/Certification

  4. Experience in the food industry

Physical Setting:

Job Setting: Hybrid, corporate office. Travel: Up to 50%

Benefits:

At Foremost Farms, we believe that you and your family matter most. That’s why we’re proud to offer one of the most comprehensive and competitive benefits packages in the area — designed to support your health, financial security, and work-life balance.

  • Medical, Dental, and Vision Insurance – Flexible coverage with options to meet the needs of you and your family
  • 401(k) Retirement Plan – 100% company match on up to 8% of your contributions
  • Generous Paid Time Off – Start with 200 hours of PTO (pro-rated for first year)
  • 10 Paid Holidays – Enjoy time to rest and recharge
  • Paid Parental Leave – 6 weeks fully paid
  • Health Savings Account (HSA) – when you elect the high-deductible health plan
  • Flexible Spending Accounts (FSA) – Save for medical and dependent care expenses
  • Life and Disability Insurance – Financial protection for you and your loved ones
  • Daily Pay Option – Access your earnings when you need them
  • Employee Assistance Program (EAP) – Free, confidential support for life’s challenges
  • Referral Program – Earn rewards for bringing great people to our team
  • Career Growth Opportunities – Advance your skills and your career with us

Don’t meet every single requirement? At Foremost Farms we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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