Support and Services Manager
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Description
Job Description Job Description Professional Services Manager (PSM) Oversee the delivery of expert services: consulting, implementation, and technical support.
Act as the bridge between a company’s internal teams and its customers, ensuring projects are completed on time, within budget, and to the client's satisfaction.
Core
Responsibilities
Service Delivery & Project Management: Monitor key performance indicators (KPIs) like response times, resolution rates, and project milestones.
Oversee the…
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