Support Services Specialist

Full-time Description At Wilson-McShane we administer

benefits

for hardworking individuals in various trade unions.

As a Support Services Specialist, you will be providing support to the office operations by answering a high volume of incoming calls, determining the purpose of callers, and forwarding calls to appropriate personnel or queues.

Our Support Services Specialists also provide back-up to the front desk and have the opportunity to learn about all departments in the organization in orde…