Support Team Lead – Identity & Access Management (IAM)
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Role Overview We are seeking an experienced Support Team Lead to manage day-to-day operational support activities within an Identity & Access Management (IAM) environment.
The role is primarily focused on operational leadership and service management , rather than hands-on technical administration of IAM or SailPoint platforms.
The successful candidate will be responsible for support queue management, workload prioritisation, work allocation, escalation management and ensuring incidents and ser…
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