Switchboard Operator

The Switchboard Operator handles a high volume of callers for an assigned site, answering the line and connecting the caller to the correct person or department.

Answer all the calls that come through to the main line of the company, and ensure that all the calls are routed to the appropriate department or person Listen to the caller’s request and either solve the query or direct the call to the concerned department Must know which staff are in which department and who is in charge of what func…