Systems Analyst

Pontoon · Digswell, GB · £42,198

Salary: £? - ? per year

Good knowledge of ITIL processes, particularly Incident and Problem Management. Experience with ITSM tools such as ZenDesk or ServiceNow. Proficient knowledge of Windows 11, Office 365 Suite, iOS, Android, and various peripherals. Familiarity with meeting room technologies such as Cisco TP and MTR.
Strong network troubleshooting skills. Background in call handling within an IT Service Desk environment. Experience troubleshooting Windows desktop issues and a…