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Team Lead, Customer Happiness - EU Markets (Hybrid)

Description

Holidu in Málaga is seeking a Team Lead Customer Service to lead a team of Customer Happiness Advisors serving Italian, Greek and Portuguese markets.

You’ll champion guest and host needs and drive high CSAT through effective coaching and hands-on leadership.

You’ll report to the Head of Customer Service in Málaga and collaborate with Enablement teams on capacity planning, quality and training, AI and tooling to empower your team to succeed in a fast-growing tech environment.

J-18808-Ljbffr

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