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Team Lead

Description

Description Job Summary Responsible for assisting in the oversight of gym operations to ensure positive member experience.

Essential Duties and

Responsibilities

Assist in training and developing staff.

Assist in member service oversight making sure all staff provide great customer experience.

Very involved in front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns.

Taking info calls.

Assist in member check-ins, sign-ups, cancellations…

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