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Team Leader, Coordination of Benefits (COB)

Description

Job Description Blue Cross NC is seeking a Team Leader, Coordination of

Benefits

(COB) to lead departmental staff, oversee workloads, and support the execution of operational goals.

This role provides guidance on issue resolution, promotes member and customer satisfaction, and helps ensure compliance with applicable

requirements

.

The Team Leader also supports performance coaching, employee development, and trend analysis while serving as a key liaison between frontline staff, leadership, and cr…

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