Tech Product Analyst (ServiceNow SAM)

Tech Product Analyst (ServiceNow SAM)
Location: Vienna, VA (Hybrid)
Position Type: 12 month+ Contract
Hourly Rate: $65/hr. W2. Benefits available
Key qualifications include:

• Strong experience with ServiceNow, including Software Asset Management and related platform capabilities.
• Comprehensive knowledge of Software Asset Management lifecycle processes, including:
• Software Products and Models
• Software Entitlements and License Management
• Software Contracts and Renewals
• License Reclamation and Optimization
• End-of-Life (EOL)

Technical Skills & Qualifications:

• Experience administering and optimizing ServiceNow Software Asset Management (SAM Pro) solutions.
• Working knowledge for software license management and compliance.
• Proficiency with enterprise endpoint and discovery tools such as Microsoft SCCM, JAMF, and Discovery platforms.
• Ability to develop and analyze reports, dashboards, KPIs, and metrics to support software governance and decision-making.
• Strong analytical skills with experience in data validation, reconciliation, license compliance, and software optimization initiatives.
• Knowledge of software asset lifecycle management, including procurement, deployment, utilization, reclamation, renewal, and retirement processes.

Education:
The ideal candidate will possess a Bachelor's degree in Information Technology, Business Administration, Finance, or a related field, along with demonstrated experience in Software Asset Management (SAM) and the ServiceNow platform.
Ref: #851-Rockville-S1