Technical Client Care Manager
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Description
Most account management jobs hand you a target and a CRM.
This one hands you a book of managed-service clients and makes you responsible for what happens to it.
You'll own a tiered portfolio of BC businesses the kind where you know the owner's name and they know yours.
You'll assess their environments, shape the technical recommendations, run the reviews that set their IT budget for the year, carry the renewals, and be the person they call when something has gone wrong at 7am.
It's a Client Car…
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