Technical Lead
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Description
Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities.
The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors.
The Technical Operations team is integral to our ITIL aligned service model, which leverages ServiceNow automation and agentic AI.
We deliver a centralised, knowledge-driven shared service—engineered for speed, consis…
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