Technical Program Manager - Customer Success (m/f/d)
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Job DescriptionLead customer-focused technical programs, projects, and escalations, ensuring clear scope, milestones, timely communication, root cause identification, and sustainable corrective actions.Act as the key interface between customers, engineering, service, quality, and management teams to ensure successful execution of customer programs.Define, monitor, and analyze customer-centric KPIs to identify performance gaps and drive data-driven corrective and preventive actions that improve …
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