Technical Service Specialist - Fixed Term Contract
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Description
Job Function: Service Job Family: Technician Services Job Overview: Provides post-sale technical customer service to customers via phone, online chat, or text including.
Responds to a high volume of varied complexity technical inquiries (e.g., equipment or software installation/activation/troubleshooting, providing technical product specifications & information on compatibility with other products, etc.) Providing responses to customer inquiries based on pre-determined scripts and other respons…
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