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Technical Services Manager

Description

Technical Services Manager Location - Windsor, UK Type of Work - Office Role Overview The Technical Services Manager leads the frontline team, ensuring exceptional customer service and adherence to service level agreements (SLAs).

In addition to managing Tier 1 operations, this role coordinates with other teams to deliver new technologies, process improvements, and system implementations.

Key

Responsibilities

Leadership & Team Development Lead, coach, and mentor Tier 1 staff, providing guidance…

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