Technical Support Engineer

Salary: £26,000 - 30,000 per year

Requirements

At least 3 years of experience working on a helpdesk or in IT support Solid foundation of IT knowledge with experience and understanding of helpdesk support Good verbal and written communication skills with a customer-focused attitude Knowledge of ticket systems and data entry Experience with monitoring systems and remote access Ability to work with PC/laptop hardware, identify components, and replace them Good Microsoft 365 knowledge, including A…