Telesales & Customer Services

Telesales & Customer Service Reports to: Office Manager Depot: LWC South West Overview To complete a daily outbound diary, building relationships with customers, whilst working on retaining existing accounts, reporting technical faults on behalf of customers, upselling on certain products and introducing new lines.

Taking a high volume of incoming calls, which include customer complaints, queries, orders, etc, contacting potential customers, order processing and arranging deliveries.

Main Dutie…