VIP Roadshow Guest Love Journey Agent

POSITION OVERVIEW: This position will be responsible for providing superior customer service to all marketing package guests at all touch points.

These can include standard phone & escalation calls, emails, or text.

The position will also be responsible for administrative support functions including but not limited to what is outlined below.

ESSENTIAL DUTIES AND TASKS: Contacting all event and Roadshow bookings to complete a prearrival confirmation call.

Insuring guests still meet all qualifica…