Voice Interactions Product Owner — Lead AI Voice Journeys

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ING España&Portugal is seeking a Voice Interactions Expert acting as Product Owner to lead the design and evolution of voice interaction journeys.

You will define MVPs, manage the squad backlog, align stakeholders, and ensure voice solutions deliver customer value with regulatory compliance.

The role reports to a Business Lead and focuses on customer experience, data-driven insights and scalable, compliant voice offerings in Madrid.

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