Web User Experience Designer

UX Designer, Web Experience - Hybrid, Cary, North Carolina

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.

About the job

The Web Experience team is looking for a UX Designer who will design and improve accessible, effective digital experiences across SAS web properties. The role combines UX strategy, Figma-based design, research, content management system knowledge, and close collaboration with content, web development, analytics, brand, and business stakeholders.

As a UX Designer, Web Experience you will:

• Partner with stakeholders to understand business goals, user needs, and digital experience requirements.

• Design intuitive, responsive web experiences using Figma, including wireframes, user flows, prototypes, and reusable design components.

• Create user-centered solutions that balance business objectives, brand standards, accessibility, and usability best practices.

• Collaborate closely with developers, content teams, and cross-functional partners to deliver high-quality digital experiences.

• Contribute to and evolve design systems, templates, and experience standards to ensure consistency across web properties.

• Leverage user research, analytics, usability testing, and feedback to optimize experiences and drive continuous improvement.

• Support modern web delivery platforms and digital transformation initiatives by creating scalable content structures and experience patterns.

• Stay current with emerging technologies, AI-enabled design tools, and industry trends to improve workflows and enhance user experiences.

• Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Required qualifications

• Requires five or more years of experience in user experience design, web design, interaction design, digital product design, or a related discipline.

• Bachelor’s degree in human-computer interaction, user experience design, interaction design, graphic design, digital media, computer science, information architecture, cognitive science, web design, or a related field.

• Experience with Adobe Edge Delivery Services, enterprise web environments, accessibility standards, design systems, and AI-supported work practices is strongly preferred.

• Equivalent combination of related education, training and experience may be considered in place of the above qualifications.

Additional competencies, knowledge and skills

• Building Partnerships - Developing and leveraging relationships within and across work groups to achieve results.

• Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.

• Decision Making - Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.

• Experience should include work within cross-functional teams, creation of production-ready design specifications, collaboration with developers and content authors, and delivery of digital experiences within large or complex organizations.

• Experience designing web experiences, digital campaigns, interactive content, or complex user journeys.

• Experience with Figma, including wireframing, prototyping, component libraries, and design handoff.

• Understanding of usability, information architecture, interaction design, accessibility, and responsive design principles.

• Experience working with modern content management systems and component-based web architectures, preferably Adobe Edge Delivery Services.

• Working knowledge of HTML, CSS, semantic markup, and modern web development practices.

• Practical experience using AI tools to support day-to-day UX work, along with sound judgment about when human review is required.

World-class benefits

Highlights include...

• Comprehensive medical, prescription, dental and vision plans.

• Medical plan options include:

• PPO with low annual deductible and copays.

• HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).

• Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!

• An industry-leading 401k plan.

• Tuition Assistance Program and programs and resources to support your development

• Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.

• Volunteer Time Off, parental leave and unlimited paid sick days.

• Generous childcare benefits for all full-time employees.

You are welcome here.

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

Additional Information:

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer.

All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights.

Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact [email protected].

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