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Windows IT Support Technician 3

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Description

Job Title: Windows IT Support Technician 3 Location: DC USA 20549 Duration: 6 Months contract to fulltime hire PRIMARY

RESPONSIBILITIES

Advanced End-User Technical Support
Provide expert-level troubleshooting and resolution for complex hardware, software, network, and peripheral issues affecting client end users.
Deliver in-person and remote support for desktops, laptops, mobile devices, collaboration tools, and enterprise applications.
Triage and prioritize incidents by business impact a…

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