Workforce Planning Analyst - Realtime, Scheduling, Workflow
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Description
Description Are you looking for a new opportunity to use your skills in Workforce Planning?
As a Workforce Planning Analyst - Real Time, Scheduling, Workflow within our Workforce Planning team. you will have a variety of
responsibilities
which will vary by assignment and can include protecting service intraday, maintaining schedules, managing workflow allocation across queues, skills, and channels, and coordinating timely operational updates with stakeholders.
You will partner closely with oper…
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