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Workplace Service Support Engineer

Description

The team you'll be working with: The Workplace Service Support Engineer is an experienced, multi-skilled support engineer providing L1/L1.5.

The role delivers both remote and on-site support across phone, chat, portal and walk-up channels, resolving incidents and fulfilling service requests while maintaining ownership of the employee support experience.

Engineers operate as part of a multi-site team and are allocated to duties according to demand, location, coverage and skill.

The role is expec…

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