ITIL Service Manager
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NTT DATA is seeking an ITIL Service Manager to lead end-to-end IT service management for global clients in a dynamic, innovation-driven environment.
In this role, you will own key ITIL processes—including incident, problem, change, and request management—ensuring service stability, SLA achievement, and high client satisfaction.
You will collaborate with cross-functional and international teams, optimize ITSM toolsets, manage service performance reporting, and drive continual service improvement…
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