Jira Service Specialist
Posted Oct 4, 2026 · 14h ago
- Location
- Monona, Wisconsin, United States
- Seniority
- Lead
- Category
- Software Development
- Listing language
- English
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Sundial Software is currently recruiting a Jira Service Specialist to: Generate reports and dashboards to provide insights into service management performance.
Act as the primary administrator and functional owner of Jira Service Management (JSM).
Configure and maintain workflows, automations, SLAs, forms, queues and request types.Partner with Service Desk, Infrastructure, DevOps and business teams to deliver process improvements.
Lead continuous improvement initiatives across ITSM and service …
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