Production Support Engineer (Salesforce)
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Description
Job Description Job Description Job Overview: Requirement/Must Have: 7 years of experience in Application/Production Support.
Prior experience in Capital Markets / Investment Banking platforms is strongly preferred.
Responsibilities
Provide L2/L3 production support for front-office users across global platforms.
Manage incident, problem, and change (ITIL) processes.
Coordinate releases, bug fixes, and enhancements with internal teams and vendors.
Improve system reliability through monitoring a…
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